Customer Data Strategies For Small Businesses (SMEs)

Web analytics, data management and customer data platforms in a GDPR compliant way. Read on to find out more.

CDP AI book

Join Steve Things And Get A Free White Paper

Most of my life I've worked with data, mainly in large enterprises. However Steve Things is about turning that around and working with the people in small businesses that are responsible for data in a company with less than 300 people for instance. For the past 5 years I've worked in start up environments with 5-10 people and have been responsible for the data and analytics strategies of micro businesses. I've had to develop out platforms that were free and create growth with limited resources.

That's why I'm putting together a newsletter in Autumn this year called Steve Things.

To give you a taste, I'm offering a free white paper to everyone who signs up about how customer data platforms (CDPs) use machine learning and AI to help them manage data.

Free white paper

  • An overview of AI/ML used in customer data platforms and how these models work
  • 4 hypothetical case studies of how different types of business might utilise a CDP
  • 56 CDP tools compared from a CDP institute survey
  • My own take on six of these tools including Adobe CDP, Blueconic, Redpoint global, RudderStack, TreasureData and of course Segment (Twilio)
  • A real case study from each tool listed above including some impressive gains each tool has brought their customers
  • Finally my Methodology explained for identifying the kind of tool you need and how to measure the impact
Things I Can Help With
The work I am looking to do is about building strategy around data and developing products from data. Read on to find out more.
Fractional Analytics Lead
I've been CEO, CAO and lead consultant in technical analytics projects or companies for decades. I can help with fractional or project based fees.
Books and free stuff
Books you can both purchase and download for free. Aimed at the young analyst just starting out. Check out some of the testimonials and download the books.
Scott Sphar

Having written the book on web analytics and how to use it to drive value for your business, Steve is a man on a mission to do exactly that for his clients. We’ve worked together on several projects over the years, Steve has been a valued partner and fellow team member with deep technical knowledge, intuitive strategic thinking, and a talent for focusing in on key business insights.

Making analytics accessible, relevant, and exciting is a feat of great courage that Steve accomplishes with remarkable skill and aplomb. He is a seasoned professional who truly groks his discipline, a valuable partner and comrade in the struggle for effective and meaningful digital marketing, and is a pleasure to work with.

Scott Sphar

Chief Digital Officer - LUXID
Brands I've worked with or consulted
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Toristy Product Sheet
Join Steve Things
And get Unmask your customers - free
  • AI/ML in the context of CDPs
  • How a CDP works in 4 industries
  • 56 tools compared
  • Tool deep dive (6 tools)
  • 6 case studies (one each tool)
  • A methodology to select a CDP
Fill in the form to join today
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